To optimize device performance, be sure your Apple iPhone 5c is running the most recent device software.
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Check for software updates. If you're still having issues, please try the Sprint Community pages or make an appointment at a convenient Sprint Repair center for more help. Support Devices Troubleshoot issues related to mobile hotspots and your Apple iPhone 5c.
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Troubleshoot issues related to mobile hotspots and your Apple iPhone 5c Last Updated: You may have mobile hotspot issues if you: See Error 67 on your Apple iPhone 5c Can't connect another device to your Apple iPhone 5c mobile hotspot Connect to the mobile hotspot but can't browse These steps help identify and resolve the underlying cause. Verify you've enabled and set up mobile hotspot on your Apple iPhone 5c. Verify that mobile data is enabled. From the home screen, tap Settings.
How to Turn your iPhone into a WiFi Hotspot (how to)
Tap Cellular. Next to Cellular Data , tap the toggle switch to enable mobile data.
Verify your Apple iPhone 5c is connected to the Sprint network using Safari. Some features and applications require a data connection to work properly.
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From the home screen, tap Safari. Try to browse to a web page. If the data connection fails, update the profile. Test your device to see if the issue is resolved. Verify your subscription has an active mobile hotspot add-on.
Smartphone Mobile Hotspot: Apple iPhone & iPad on iOS 11
Hi anas. Sorry its taken we a while to reply. Thanks this worked great however the cellular data option is found under. Hi Chris. Thanks for that comment. I should have specified I was using iOS 6 in my post. You are correct for iOS 5.
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I personally liked the many new features in iOS 6 and have only had a couple of minor issues. Having been an Android user for many years I can tell you I think the situation is much worse on that side of the fence.
Try This Solution! Since it was so hard to find, I decided to publish the answer here.
Turn Use Cellular Data to off Turn your phone off. This is important as otherwise this solution does not work. Turn the phone back on. In my case, I was able to go back to FaceTime and turn Use Cellular Date back on and it did not recreate the personal hotspot problem.
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